House cleaner reference check questions
Script
We are calling because [Person] offered you as a reference. We have a one-year-old and are currently looking for one-time house cleaning, possibly growing into regular house cleaning.
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How long did the cleaner work for you, and were they consistent with their schedule?
- If no longer working for you, why not?
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Would you hire this person or company again?
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Did you trust them in your home, perhaps while you were away?
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Did they show up on time and complete the job as agreed?
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How would you rate the overall quality of the cleaning?
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Were they professional and respectful of your personal space and privacy?
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Did they pay attention to detail?
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Were they receptive to feedback or instructions?
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Would you be willing to share how much you pay them, and whether it feels like a good value?
Our policies:
- We will provide cleaning chemicals,
- Use our vacuum cleaner on rugs.
- (Don’t require insured and bonded; don’t require documentation.)
- Willing to pay in cash.
- If sick, let us know and we can reschedule.